What we deliver

Services beyond the platform.

AeroDesk is more than software — we bring implementation, integration, training, and long-term support services that make sure your teams actually use it.

Platform Deployment

We help you scope modules, migrate data, configure roles, and roll out AeroDesk across your teams — with a live pilot in under 4 weeks.

  • Module selection workshop
  • Data migration & import
  • Role & permission setup
  • Pilot rollout plan

Custom Module Development

Need something beyond the standard 10 modules? We build bespoke workflows on top of the platform — inventory, quality, vendor management.

  • Discovery & scoping
  • Schema & UI design
  • Full integration with IAM
  • Ongoing support

IAM & Security Configuration

We design your role hierarchy, define permission boundaries, and configure SSO/MFA. Every grant is audit-logged and reversible.

  • Role hierarchy design
  • Permission catalog setup
  • SSO integration
  • Audit & compliance review

Training & Enablement

In-app walkthroughs, admin training sessions, and a searchable KB for end users. Your team becomes self-sufficient quickly.

  • Admin workshops
  • End-user walkthroughs
  • Video tutorials
  • Knowledge base articles

Ongoing Support

Tiered SLA support — from business-hours email to 24/7 critical incident response. Our support team uses the same platform you do.

  • Priority SLAs
  • Dedicated support lead
  • Monthly health reviews
  • Roadmap influence

Change Management

Rolling out new systems is as much about people as it is about tech. We help you plan comms, training, and phased adoption.

  • Communication plans
  • Phased rollout
  • Champion networks
  • Adoption metrics

Engagement Models

01

Self-Service

Small teams, tight budgets

Start with the live demo. Subscribe and configure on your own with our KB and video guides.

02

Guided Deployment

Mid-market, multi-module rollouts

Our team runs the pilot, configures roles, and trains your admins. You take over at go-live.

03

Enterprise Partnership

Large operations, regulated industries

Named CSM, custom SLAs, quarterly roadmap reviews, and dedicated engineering for bespoke work.

Experience AeroDesk live

Pick your modules, get instant access, and explore with realistic sample data.

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