Terms of Service

1. Agreement to Terms

By accessing or using AeroDesk Global's platform and services (the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these Terms, you may not access the Services.

2. Definitions

3. User Accounts

• Account Creation: You must provide accurate and complete information when creating an account.
• Account Security: You are responsible for maintaining the confidentiality of your credentials.
• Unauthorized Access: Notify us immediately of any unauthorized use of your account.
• Role-Based Access: Module access is granted based on your assigned role and permissions, managed by your organisation's administrator.

4. Acceptable Use Policy

Permitted Uses

• Use the Platform for its intended operational purposes
• Upload accurate and relevant data to your subscribed modules
• Collaborate with team members within permission boundaries

Prohibited Uses

• Violate any applicable laws or regulations
• Attempt to gain unauthorized access to the Platform or other users' data
• Circumvent role-based access controls or permission boundaries
• Reverse-engineer, decompile, or disassemble any part of the Platform
• Use the Platform to transmit malware or malicious code
• Scrape, harvest, or bulk-export data without authorization

5. Subscription and Payments

• Billing: Subscriptions are billed monthly or annually as selected.
• Module Access: Access to individual modules is determined by your subscription tier and assigned roles.
• Cancellation: You may cancel your subscription at any time through your account settings.
• Refunds: Refunds are processed according to our refund policy.

6. Intellectual Property

All content on the Platform — including text, graphics, logos, icons, module designs, and software — is the property of AeroDesk Global and protected by copyright and intellectual property laws. Your data remains yours; we claim no ownership over the content you upload.

7. Data Privacy

• We protect your data according to our Privacy Policy.
• We do not sell your personal information to third parties.
• You control your data and can request deletion at any time.

8. Termination

We reserve the right to suspend or terminate your account for violation of these Terms, illegal activity, or upon request. You may also terminate your account at any time. Upon termination, your access to all modules will cease, and your data will be handled according to our retention policy.

9. Disclaimer of Warranties

The Platform is provided "as is" without warranties of any kind, express or implied. We do not guarantee that the Platform will be uninterrupted, error-free, or free from harmful components.

10. Limitation of Liability

To the maximum extent permitted by law, AeroDesk Global shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform or any module.

11. Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of material changes by posting the new Terms on this page and, where required, via email or in-app notification.